How to Secure the Best Seat with Air New Zealand

Air New Zealand seat selection

Air New Zealand seat selection feature empowers passengers to personalize their flight experience according to their preferences and needs. This functionality enables travelers to handpick seats that offer the comfort level, views, and convenience they desire.

Process of Air New Zealand’s seat selection

Here’s a breakdown of Air New Zealand seat selection process:

1. During Booking: When reserving a flight with Air New Zealand, passengers can opt for seat selection during the booking phase. The airline’s website typically showcases a detailed seat map, revealing the distribution of available seats throughout the aircraft.

2. Seat Map Visualization: The seat map visually outlines the plane’s layout, highlighting various seat types like window, aisle, and those with extra legroom. This visual representation helps travelers make well-informed decisions aligned with their preferences.

3. Assortment of Seat Types: Air New Zealand offers an array of seat choices, encompassing standard, extra legroom, and premium selections. Extra legroom seats, commonly located near exit rows or bulkheads, grant travelers more space for comfort.

4. Online Check-In Convenience: In cases where seat selection wasn’t finalized during booking, passengers often have the opportunity to pick their seats during the online check-in window, which typically opens 24 to 48 hours prior to departure.

5. Fee Awareness: It’s important to note that certain seats, especially those offering additional perks like extra legroom or enhanced amenities, may incur an extra fee. Passengers are advised to review the fee structure before confirming their seat choice.

6. Catering to Special Requests: Travelers with specific requirements, such as those needing assistance or traveling with infants, can coordinate special seat requests through Air New Zealand’s dedicated customer service channels.

7. Privileges for Frequent Flyers: Members of Air New Zealand’s frequent flyer program may enjoy privileges like priority seat selection or complimentary upgrades based on their tier within the program.

How can I select my seat on Air New Zealand?

Selecting your preferred seat on Air New Zealand is a straightforward process that can be done through various methods. Here’s how you can choose your seat:

During Booking

When you’re booking your flight with Air New Zealand, you will have the option to select your seat during the booking process. The airline’s website will display a seat map of the aircraft, allowing you to see the available seats and their locations. You can choose your seat based on your preferences right at this stage.

Manage Booking

If you’ve already booked your flight but didn’t choose a seat during the booking process, you can log in to your Air New Zealand account and access the “Manage Booking” section. From there, you can select your seat from the available options.

Online Check-In

Air New Zealand typically opens its online check-in window 24 to 48 hours before your flight’s departure. During online check-in, you’ll have another opportunity to choose your seat if you haven’t done so already. This is a convenient option if you’ve booked your flight well in advance but didn’t select a seat during booking.

Mobile App

Air New Zealand has a mobile app that allows you to manage your flight details, including seat selection. Next, you can download the app to your smartphone and use it to choose your seat from anywhere.

Contact Customer Service

If you encounter any difficulties or prefer personal assistance, you can reach out to Air New Zealand’s customer service. They will be able to guide you through the seat selection process and help you choose a suitable seat based on your preferences and the availability on your flight.

Special Requests

If you have specific needs, such as requiring assistance due to mobility issues or traveling with an infant, you can make special seat requests through Air New Zealand’s customer service. They will strive to accommodate your requirements.

Frequent Flyer Benefits

If you’re a member of Air New Zealand’s frequent flyer program or a partner airline’s program, you might have access to enhanced seat selection benefits based on your membership tier.


Air New Zealand’s seat selection process empowers travelers to align their seats with their unique needs and preferences. Whether it’s a captivating window view, effortless aisle access, or a luxurious extra legroom, passengers can easily select their seats. Remember, seat availability can fluctuate based on factors like aircraft configuration, flight route and other factors.